Refund Policy
CODREN is operated by SPICEY SOCIAL AI LLC, a New Jersey limited liability company ("we", "us").
This Refund Policy explains when payments for CODREN can be refunded. It is part of our Terms of Service. Payments on codren.ai are processed by Stripe (and, where offered, PayPal) and are charged by SPICEY SOCIAL AI LLC; card statements show "CODREN".
Note: this policy has not been reviewed by a lawyer. Nothing in it limits any refund right you have under the law of your country.
1. Add-on credit packs (one-time)
- Unused packs: you can ask for a full refund within 14 days of purchase if none of the pack's credits have been used.
- Credits that have been used are non-refundable. If a pack is partly used, we may refund the unused share at our discretion.
- When a pack is refunded, the refunded credits are removed from your account.
2. Monthly plans (subscriptions)
- You can cancel any time in CODREN → Plans → Manage subscription. The plan stays active until the end of the period you already paid for, then it does not renew.
- We do not give partial refunds for the rest of a billing period after you cancel, or for unused plan allowance.
- If you were charged after cancelling, or charged twice by mistake, contact us and we will refund the wrong charge.
3. Failed tasks and service problems
Usage that fails because of a CODREN error is normally returned to you as credits automatically. If you think you were charged for something that did not work, open a Support ticket in the app or email valondervishi13@gmail.com and we will review it.
4. How to ask for a refund
Email valondervishi13@gmail.com or open a Support ticket from the email address on your account, with the date and amount of the payment. Approved refunds go back to the original payment method through Stripe (or PayPal), usually within 5–10 business days depending on your bank.
If you dispute a charge with your bank instead, the related credits or plan are paused while the dispute is open.
5. iPhone app purchases
Purchases made inside the CODREN iPhone app through Apple are refunded by Apple under Apple's rules (reportaproblem.apple.com), not by us.
6. Contact
CODREN is operated by SPICEY SOCIAL AI LLC, a New Jersey limited liability company. Questions: valondervishi13@gmail.com.